CUSTOMER CARE
TERMS AND CONDITIONS
100% Authenticity Life Time Guaranteed with Money Returns.
We accepted all major credit cards via PayPal. We received payment with USD currency only, please notice that there might be some conversion fees for currency exchange in PayPal.
For US, we do 100% guaranteed with no customs taxes and duties. We ship with DHL Express with signature confirmation. Normally takes only 3-5 business days to you after shipping date. Your tracking no. will be updated in your PayPal or email after shipping date.
For other country, please feel free to contact us; info@bagdistrict.com before making purchased.
FAQ
Do you provide International delivery?
We provided FREE International delivery service by DHL Express or EMS depends on service available. Normally takes 3 to 5 business days to your door. For security, we ship with signature confirmed.
How do I track my order?
Your tracking no. will be updated in PayPal within 1-2 business day after cleared payment. You can check and keep track with couriers provided by 24/7.
Do I need to pay customs fees?
For US customers, we do 100% guaranteed customs fees free. If there's additional charged upfront, we will 100% responsible for you. For other country, please contact us for more information.
Does Bag District guarantee authenticity?
All item that posted on the website, all items are reviewed by our professional authenticators. We also provide Authentication Letter from our company upon request. We offer a lifetime return policy if any items we sell be proven to be non-authentic. Therefore, we are so confident that all items are authentic.
What is your returns policy?
All sales are final. No returns accepted. Therefore, please reviews all photos and description very carefully before making purchased.
For more information, please feel free to contact us; info@bagdistrict.com